The Waiting Game
At least I could be a proactive waiter. I spent much of last week researching what makes a visually appealing, user-friendly public library website. Surprisingly there is a ton of literature out there, not only about public library websites but also all levels of academic libraries and library websites for children, teens, and adults respectively. However, much of this literature comes from the late 1990s when libraries were first establishing their websites for public use. Do library patrons have different expectations from their library websites nowadays? I think they do, so this week I will be developing a patron and staff survey about how the library website could be more useful for current needs.