Succession Planning or Knowledge Management?
At the conference I attended in June, one of the discussion topics was succession planning. Our director didn’t seem worried about it when I asked him if the agency has a plan. Because there isn’t a clear protocol for sharing information, I am coming up with my own plan so the data isn’t lost (I hope). During school I tried to understand the difference between succession planning and knowledge management, but I didn’t fully grasp it until I was sitting in my office trying to figure out how to best sort the data in excel so that someone can easily use it. If I had someone taking over my position when I leave, I could show them what I did and they could go from there, which is more of a succession plan (I think?). But I don’t, so I realized that this is a knowledge management dilemma.
While thinking about how I have no single person to show the file to (many people can use it) I realized the best way will have to be order the columns of data more logically and clearly label everything, which means more work. I can see why people have so much trouble with knowledge management. Not everyone processes information in the same way, and often, there isn’t a standardized procedure so people know where to retrieve the information they are looking for, so people come up with their own plans, or they don’t and risk losing the information.